Medical Disclaimer:

We do not make health claims, offer health-related advice, or diagnose conditions. The information on this site is intended for your general knowledge only and is not a substitute for professional medical advice or treatment for specific medical conditions. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition or any health-related concern. The information on this website is not intended to diagnose, treat, cure, or prevent any disease. Never disregard medical advice or delay in seeking it.

Return Policy:

Due to the nature of our products, we do not accept returns or refunds. However, we may choose to refund an item or order under very special circumstances.

Warm Weather Shipping:

During the summer, warm months, or warm weather, please remove your balms from the mailbox or porch as soon as they are delivered. We can not control shipping times or the weather (although we wish we could) and can not refund, replace, or accept returns of melted balms. If your balms melt, using a handheld mixer can be helpful. Just place it in a cool, dark location, or to quickly reset them, pop them in the fridge for 5-15 minutes.

I appreciate your understanding.